Last week, I was chatting with a Developer Advocate at Gitbook, and he asked me what metrics we looked at for docs at OpenSauced. The honest answer is that we didn’t have KPIs or OKRs or metrics that determined our...
A collection of 31 posts
Tips
Last week, I wrote about Content Developers Love, and it’s natural to follow that with some of the places where developer content goes wrong. It’s usually not one thing that causes documentation to go wrong; it can be death by...
Over the past couple of years, I’ve been in the middle of conversations about whether or not DevRel belongs in marketing. At the end of the day, I don’t know that it matters if you understand developers. One of the...
It started with an air mattress on the floor of a San Francisco apartment.
July marked my fifth year in tech.That’s half a decade in a career I never imagined myself in. I came into tech via trauma, so it’s always hard to answer the question about where I want to go next. But...
Culture is hard to define. And we all like a different type of culture. We grow, learn, communicate in different ways; there’s not one culture that benefits everyone. Having diverse cultures is a beautiful part of the industry because there’s...
Over the last couple of years, I’ve spent time maintaining open source projects and an open source community. In the projects I’ve maintained and worked on, creating a positive and safe space for community members is a priority-and one that...